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We also recommend performing regular maintenance to keep your door(s) operating smoothly. Performing regular maintenance not only decreases costly down time by preventing door malfunctions, it also decreases repair expenses in the long term.

Preventative Maintenance is focused on keeping your doors in peak condition always, instead of only performing maintenance in response to needed repairs.

RECOMMENDED MAINTENANCE SCHEDULE

• Average Use Doors – doors operated 4 – 10 cycles per day should be serviced every 12 – 18 months.
  
  
• High Use Doors – doors operated 10+ cycles per day should be serviced every 6 – 8 months.
  
  
• Doors located in severe corrosive environments such as washbays, painting/sandblasting bays, animal barns, fertilizer, chemical or salt storage, composting buildings, etc., should be serviced more frequently to ensure reliability.
  
  
• New Construction – Once you have settled into your new home, it is highly recommended that you have your door(s) and operator(s) serviced. They may be dusty, and moving components may be dry, or have been bumped during construction. Completing this maintenance will ensure all systems are in good working order.

Important Note: this service is highly recommended but is entirely optional.

The price to complete this service is not included in the price of your door. However, if you choose to proceed with this service within one year of your door being installed, the labour on your first preventative maintenance service will be discounted.

PREVENTATIVE MAINTENANCE INSPECTION & SERVICE CHECKLIST

1. Inspect the lifting cable system – check the cable anchoring on bottom fixtures to determine that the sleeve is tight. Check the cable through the entire length and ensure that the cable is properly secured at the drum and there is no rust, twisting, or fraying. If the cables are rusted, frayed, snagged, bent, or tangled, they should immediately be replaced. It is important to exercise extreme caution when working with the cables; the spring tension must be relieved first prior to working on the cables.
   
   
2. Lubricate, clean and check all of the bearings located throughout the door and operator, including the bearings on the head shaft, and the rollers.
   
   
3. Inspect and tighten all of the rollers, hinges, fasteners, roller brackets, and the span braces. Any worn or fractured rollers, hinges or roller brackets should be immediately replaced.
   
   
4. Inspect the vertical & horizontal tracks, jamb brackets, and the hanging materials. Make sure that all fasteners are tightened, secure and properly anchored, and that there is no bends in the track. Straighten and adjust if required.
   
   
5. Examine and lubricate the torsion springs and inspect the spring anchor pad. Test the door balance by opening and closing the door manually without the electric operator (if equipped) to ensure the door is aligned properly and is not restricted anywhere during its open/close cycle. If a spring is broken, it should be immediately replaced by a qualified door technician. If your door has two springs, it is recommended that you replace both springs at the same time, as each spring is rated for the same amount of operating cycles. When one spring breaks the other one is usually soon to follow. It is also more cost effective to replace both springs at the same time.
   
   
6. Inspect the perimeter weatherstrip for proper seal, damages, rippling, and/or rust. Make any adjustments, if required.
   
   
7. Inspect and test the electric operator including remote(s), force & limit settings, pushbutton station, photocells, trolley slider, and manual disconnect system. Make any necessary adjustments if required.
   
   
8. Visually inspect all sections for any damages, such as: dents, creases, cracks, delamination, and/or rust.
   
   
9. Visually inspect the glass (if applicable) to confirm it is secure within the frames, and the frames are not warped in anyway. Inspect the glass for cracks and proper seal. If there are any missing screws in the interior or exterior frames, replace them as required.

1. If there are any issues found with any of the components of the door, or operator, a quotation will be issued prior to completing any repair work.

Important Note: This checklist serves as a general guideline for a preventative maintenance inspection and service. Individual projects may have unique or additional tasks not covered here, such as, servicing dock levelers, gate operators, servicing and completing drop tests on rolling steel doors, or other specialized components and accessories, etc.

Our technicians will assess each situation carefully to ensure all aspects of your equipment receive the appropriate attention and care. Please don’t hesitate to reach out to us if you need more information or have specific service requirements.

🕾 Schedule Your Preventative Maintenance Today

CONTACT US or Call us at 780-831-1111 and ask for service! We’d be happy to answer questions, provide a quotation to complete this service, or get you set up on a maintenance reminder schedule. Plus, you can set intervals of your choosing, or opt out of this reminder or service at any time!